(503) 807-3444

FAQ

Where is your office?

Currently, all sessions are via a telehealth platform. Once we can return to in-person, I will offer both.

My office is in SE Salem, OR. There is plenty of parking. Sessions via phone and video are available as well.

780 Commercial Street, SE Salem, OR 97302

What are your hours?
My office hours are Monday-Thursday evenings, Fridays, and Saturdays.
How long are your sessions?

Sessions range from 30 – 120 minutes (we decide the actual duration during each session).

Most sessions are typically 60 minutes.

How much do you charge?
You decide the monetary exchange for the session value.
Why do you have a range for the session duration and no specific fee?

That’s due to my philosophy of life.

My intention is to help you create a shift to move forward. There is no way of knowing when it will happen. Often, the shifts happen within 30 – 45 minutes.

My primary purpose is to serve you in a way that results in the highest good for all.

Do you take insurance?
I don’t take insurance.
How do I set up an appointment?

You can make appointments:

By phone: (503) 807-3444
By text: (503) 807-3444
By email: CarmenHeideckeLLC@gmail.com

What is your cancellation policy?
If you cancel 24 hours before the scheduled appointment, there is no charge. If not, you are charged the full fee we have set for the session.
With what age ranges do you work?
I work with clients 18 years of age and older. Depending on the situation, I will work with younger individuals.
Do you work with women, men, or couples?
I don’t restrict my services to gender identity or individuals.
Do you coach in languages other than English?
Yes, I facilitate sessions in German as well.
How many sessions will I need?
The number depends on your goals. Individuals experience a change to varying degrees within the first session – even profound transformation. Helping you move forward is the intention of each session.
Do your clients receive assignments between sessions?
Yes, but they are not traditional homework assignments. They are steps of changing your philosophy of life/lifestyle that result in more ease and joy.
What’s your professional training and experience?
I draw from an eclectic range of training and experiences. A couple of my certificates include “Somatic Experiencing Practitioner” and “Love and Authenticity Practitioner.” I also have a Master’s degree in Counseling and over a decade of experience in equine-assisted therapies.
What is the difference between therapy/counseling and coaching?
In coaching, I don’t “assess,” “diagnose,” or “treat.”